We take security serious

At Supreme Money Transfer, we are committed to keeping our customers safe and secure by utilising some of the best processes and technology available. Here are some of the ways we help keep you safe and secure:

Identity theft occurs when someone uses your personal information (your name, NI Number, credit card numbers or other identifying information) without your permission to fraudulently establish a new account, send money, and gain access to an existing account or other crimes. Identity thieves may use a variety of methods to access your personal information. Often, they:

• Steal wallets and purses containing your personal identification (e.g. driver's license and ID cards) and bank cards.
• Steal your mail, which may include bank and credit card statements, tax information and pre-approved credit offers.
• Find personal information in your home.
• Use personal information you reveal on the Internet.
• Send false emails pretending to be from your bank to trick you into revealing your personal information and passwords - this is known as Phishing.

Scams

Most scams ask you for money or your bank account details in return for a lucrative reward which never arrives. They often take the form of a lottery or 'official' letter. Scams are becoming more elaborate and come in other forms, such as online shopping and mobile phone scams. Avoid becoming a victim of Internet scams by:

• Never disclosing any personal bank, account, and password information via email or via links to sites.
• Being conscious of websites or links in emails. These may take you to sites that contain viruses or spyware that attempt to capture your keystrokes to identify passwords and private information.
• Never provide bank account details to parties, who claim to be government officials or charitable organisations, asking for a payment (fee) in order for you to receive a monetary reward.
• Never respond to job advertisements asking for you to receive money in and out of your account (this usually involves the criminal act of money laundering).
• Checking your account transactions regularly.
Please note that Supreme Money will not make unsolicited requests for your Sensitive Information.

We want to make sure access to your account online is safe and secure. Here are some simple tips to stay safe online.

Your client number, username and password are the key to your online account. They should never be given to anyone else and you should not write your password down anywhere. Change your password regularly to keep it safe.

Never give out your password. Supreme Money Transfer will NEVER ask you to supply your complete password; we only ever ask for random characters.

Be on your guard for fraudulent (or 'phishing') emails that claim to be from Supreme Money Transfer and ask you for your personal information or SMT Online sign in details. We will never ask you for security details by email.

To be certain, it is a good idea to save https://www.suprememoney.co.uk into your ‘favourites’ and access it this way rather than clicking through to it from emails. This is a good practice to follow for all websites that you have security details for.

When visiting website, always check for 'https' in the address bar and the ‘padlock icon’. Supreme Money Transfer Online uses SSL certificates provided by Comodo. This is the same technology used by the world’s 40 largest banks. Without SSL encryption, packets of information travel through networks in full view. Imagine sending mail through the postal system in a clear envelope. Anyone with access to it can see the data. If it looks valuable, they might take it or change it.

Phishing is a technique commonly used by fraudsters in an attempt to acquire sensitive information, such as usernames and passwords

Here is how a phishing scam typically works:

The fraudster sends out a fake email that has been designed tolook like it comes from a reputable source like our website. This fake email asks for security details or directs customers to a counterfeit banking or commerce site. At the counterfeit site, the fraudster asks the customer to enter their complete security details - password, security questions and so on. These stolen security details are then used to commit fraud.

If you receive an email requesting your security details do not reply and do not follow the instructions even if the email suggests that you need to take immediate action to stop your account being frozen or it indicates that you may incur a fine if you don't. These are just tricks that the fraudster is using to manipulate you in to giving away your vital details.

If you are sent an email that requests you to enter your FULL password details it is NOT from Supreme Money Transfer. If the email contains a link, once you have clicked through, check the URL on any pages asking you to provide your log in/ security details starts with https://www.suprememoney.co.uk and look for the padlock symbol which represents a secure and encrypted connection to our web server.

If you've received an email, purporting to be from Supreme Money transfer, that you believe may be fraudulent, please send the email to enquiries@suprememoney.co.uk

This will allow us to investigate and help prevent further instances of phishing.

Check the security of e-commerce sites. Keep your identity secure. Counterfeit (or spoof) sites are often used by fraudsters to lull you into a false sense of security. Following these steps should ensure that the site you think you are using is a genuine secure site. Check for 'https' and the padlock. Genuine secure sites have addresses that start with 'https' and display a padlock icon either beside or as part of the address bar or in the bottom section of your internet browser.

Double click the padlock. Double clicking the padlock icon that appears in your internet browser brings up information about the lock that can help you confirm that the site is genuine. If the lock is not within its valid dates or has been issued to a website that you do not recognise, do not enter your security details.

Use strong passwords. A good password should be longer than seven characters and contain a mix of letters and numbers. You should also avoid using your name, username or something too obvious as a password. Remember to use different passwords for logging into different sites and you should change your passwords regularly

Please call us on 01133200607 07490922121 or 07490922707

You should also change the password on your account immediately (ensuring that you access https://www.suprememoney.co.uk and NOT via the suspect email)

We're eager to investigate your security concerns and have provided a way to simply report your concerns. us.